COMPLAINTS AGAINST AN NCBTMB APPROVED PROVIDER

Health Matters Seminars is an Approved Provider of the NCBTMB and subscribes to all NCBTMB requirements and policies. If you believe that Health Matters Seminars has violated NCBTMB’s Approved Provider Code of Ethics, the Code of Conduct and/or Standards of Practice, please first review the Rules and Procedures Regarding Approved Provider Complaints. Following, please send us a formal letter containing the following information:

  • Your name, address and phone number
  • The name, address and phone number of the NCBTMB Approved Provider with whom you are filing the complaint
  • A detailed description of the facts supporting the complaint
  • A description of any steps that have been taken to address the situation in the complaint, and the results of any such steps
  • A list of specific sections of the Approved Provider Code of ConductCode of Ethics and Standards of Practice you believe have been violated
  • Your approval for the Continuing Education Committee to disclose all information in the complaint to the Approved Provider named in the complaint, the members of NCBTMB’s Investigative Team, NCBTMB staff, NCBTMB legal counsel and experts involved in handling the complaint
  • Your signature

SUBMITTING A COMPLAINT ABOUT A PROVIDER

Complaints against NCBTMB Approved Providers should be marked PERSONAL & CONFIDENTIAL and sent to:

NCBTMB Ethics & Standards Manager, 1333 Burr Ridge Parkway, Suite 200, Burr Ridge, IL 60527

If you have any questions about filing a complaint, please contact Sam Smal at (973) 271-0788 or the NCBTMB Customer Care Department at 800-296-0664 or info@ncbtmb.org.